Privacy
Privacy Policy
This page describes the checkout and customer information Cosmohue uses to operate the storefront, process orders, and support customers.
Last updated April 20, 2026
Information we collect
When you browse, add items to cart, or place an order, the storefront stores the information needed to keep your cart, selected region, and checkout progress in sync.
During checkout we collect contact details, delivery information, payment-related data, and order metadata required to complete and support the purchase.
How we use order and account data
Customer and order information is used to process purchases, coordinate delivery, handle payment verification, and respond to post-purchase support requests.
We may also use operational analytics to understand storefront events such as cart additions, checkout starts, and completed orders so the buying experience can be improved.
Payments, fulfillment, and service providers
Payment details are processed through the payment methods offered at checkout, and shipping information is shared with the fulfillment services needed to deliver the order.
Only the information required to complete payment, verify manual transfers, prevent abuse, or fulfill the order is shared with those providers.
Support and retention
Order details may be retained so customers can revisit confirmation pages, request help, and resolve delivery or returns issues after checkout.
If you need assistance with a past order or a data-related request, contact support using the same email address that was used during checkout whenever possible.
Questions about an order?
If you need help with delivery, returns, or payment verification, contact support with your order number ready.
Contact support